Need Help?

Get in touch any of these ways.

Email

support@fenxcustom.com
Best for fit questions, order changes, returns and warranty claims. Include your order number if you have one.

Phone

1 (833) 545-0298
Monday to Friday, 9am to 5pm Eastern Time.

Post

Fen X Custom
6893 Sullivan Road
Grawn, MI 49637
United States

This is also the return address. Please read our returns policy before sending anything back, and note that return shipping charges must be prepaid.

Before you write

Some questions are answered faster on their own page:

If your earplugs do not feel right, please contact us before returning them. Most fit problems we can correct, and we would rather remake them than lose you.

  • Support

    Already purchased and have a question about your product? Try our FAQs.

  • Returns

    We understand things don't always work out. Visit our returns pages for more.

  • Shipping

    Want to track your order, or get an idea how long delivery may take or see our policy?


Join Us on the Journey.

Whether you’re seeking better sleep, sharper focus, or a quieter world, we’re here to help. Discover the future of custom earplugs – crafted just for you.


Perfect Fit. Superior Sound.
Your World, Your Way
.

– Gary, Mike, and Mike